TERMS OF OPERATION WEBSITE
Operation Regulation of Online Sales Website
REGULATION ON OPERATION OF WEBSITE ONLINE SALE
This Regulation applies to customers who register to buy products, participate in promotions held on TIENNGA.VN Online Sales Website.
Customers participating in the transaction on TIENNGA.VN are individuals with full capacity for civil acts and must provide full personal information as required.
All contents in this Regulation must comply with Vietnam's current legal system. Customers participating in purchasing on TIENNGA.VN must themselves understand their legal responsibilities for the current laws of Vietnam and commit to comply with the contents of the Regulation of TIENNGA Online Sales Website. VN.
II. TRANSACTION PROCESS:
Website Management Board introduces customers to promotions of other merchants wishing to promote products and goods that they are directly dealing with and offering prices, payment methods. , Customers can consult and choose to buy to use the products and services promoted by traders, if they deem it suitable to individual needs.
TIENNGA.VN's Online Sales Website management supports free shipping service for customers who register to buy on the website. In order to support customers when making payment, Website Management Board offers flexible payment methods, customers can refer and choose to apply if appropriate:
1. Prepayment: Customers transfer money into TIENNGA.VN Bank account in the following order:
- Step 1: Customer orders;
- Step 2: Customers pay in advance;
- Step 3: Website management inspects and delivers goods;
- Step 4: Customers check and receive goods;
2. Payment after (customers receive the goods at TIENNGA.VN Office, or at customer request within the prescribed scope):
- Step 1: Customer orders;
- Step 2: Customers and Website Management confirm orders (phone, text, email);
- Step 3: Management confirmed customer information;
- Step 4: Website Management Board;
- Step 5: Customer receives and receives payment;
III. TRANSACTION SAFETY ASSURANCE:
Management used the services to protect customers' information and payments. In order to ensure successful transactions, minimize risks that may arise, request customers participating in TIENNGA.VN Online Sales Website to note and comply with the commitments as follows: :
1. Customers should not give payment details to anyone by e-mail, we are not responsible for the loss that customers may suffer in exchanging customer information via internet or e-mail.
2. The customer absolutely does not use any program, tool or other means to interfere with the system or alter the data structure. It is strictly forbidden to distribute, propagate or encourage any activity to intervene, sabotage or infiltrate the website system. All violations will be handled in accordance with the Regulations and the law.
IV. PROTECTION OF CUSTOMER INTERESTS:
- To ensure the interests of customers, the Website Management Board requests individuals when registering to buy goods, must comply with the following requirements:
+ Provide all relevant personal information such as: Full name, contact address, email, date of birth, phone, gender ..., and are responsible for the legality of the information. on. The management of TIENNGA.VN's Online Sales Website is not responsible for nor solves all complaints related to that customer's interests if it considers all personal information of that customer provided when posting. Initial signature is incorrect;
+ Look carefully at the information related to promotional products and services on the Transaction Website on: prices, brands, specific support services, usage conditions, addresses, delivery methods, payment method, bank account number and relevant information ... that Website Management Board has provided on TIENNGA.VN Online Sales Website;
- TIENNGA.VN will make every reasonable effort to resolve complaints of customers accessing or using services on TIENNGA.VN (if any).
- TIENNGA.VN is committed to all transaction information is kept confidential, except when required to provide when required by law.
V. MANAGING BAD INFORMATION:
1. Customers will be solely responsible for the security and storage of all use of the service under their purchase name and email.
2. Customers do not use the services of TIENNGA.VN Online Sales Website for illegal, unreasonable, deceptive, intimidating, illegal information exploration, sabotage, creating and distribute viruses that damage the system, configure, transmit information of TIENNGA.VN Online Sales Website or use its services for speculative purposes, manipulating the market to create fake orders, including for judging market demand. In case of violations, customers must be responsible for their acts before the law.
3. Customers may not change, modify, assign, copy, disseminate, distribute, provide and create similar functions of the service provided by TIENNGA.VN Online Sales Website to a third party. three without the consent of TIENNGA.VN Online Sales Website in this Regulation.
VI. LIMITATION OF LIABILITY IN CASE OF ARISING TECHNICAL ERRORS ON TRANSACTION WEBSITE:
Because TIENNGA.VN does not control the security of the Internet or other networks that customers use to access TIENNGA.VN's websites or communications, TIENNGA.VN cannot and is not responsible for the safety of Information that customers choose to transact with TIENNGA.VN. In addition, TIENNGA.VN is not responsible for any data lost during transmission.
When making transactions on the Website, it is imperative that customers follow the instructions.
TIENNGA.VN's Online Sales Website management is committed to providing the best quality of service to customers participating in the transaction. In case of technical, software or other objective errors resulting in customers not being able to participate in the transaction, customers must notify the management of TIENNGA.VN Online Sales Website via email : firstname.lastname@example.org. Website Management Board will fix errors in the shortest time, creating the best conditions for customers to join the TIENNGA.VN Online Sales Website;
However, TIENNGA.VN's Online Sales Website management will not be responsible for handling in case of complaints and notices from customers not coming to the Management Board, arising from technical errors, transmission line errors. , software or other errors not caused by Management.
VII. RIGHTS AND RESPONSIBILITIES OF THE TIENNGA.VN WEBSITE MANAGEMENT COMMITTEE:
1. Rights of the management of TIENNGA.VN Online Sales Website
- TIENNGA.VN Online Sales Website will organize to introduce promotions of products and services at preferential prices to customers provided that all information required by TIENNGA is fully declared. VN set out.
- TIENNGA.VN's Online Sales Website management is responsible for requiring merchants to provide promotion and take full legal responsibility for information related to promotional products and services.
- In case there are grounds to prove that customers providing information to TIENNGA.VN Online Sales Website are inaccurate, misleading, incomplete or violating Vietnamese laws or traditions, the Management Board Website Management Website TIENNGA.VN has the right to refuse, suspend or terminate the right to use the service of that customer.
- TIENNGA.VN Online Sales Website reserves the right to use the service and content on TIENNGA.VN Online Sales Website in accordance with international copyright laws and the laws on intellectual property protection in Vietnam. Male. "TIENNGA.VN Online Sales Website", and all logos, content in different languages are owned by 7Deal. Any unauthorized copying, use and dissemination of these rights is strictly prohibited.
2. Responsibilities of the Management Board of TIENNGA.VN Online Sales Website
- TIENNGA.VN Online Sales Website Management Board is responsible for building a Transaction Website including a number of main tasks such as: researching, designing, purchasing hardware and software equipment, connecting to the Internet, building policies to serve the operation of TIENNGA.VN Online Sales Website under the permitted conditions and scope.
- The management board of TIENNGA.VN Online Sales Website will carry out and cooperate with partners in building a system of services and utilities for customers' transactions. and users on TIENNGA.VN Online Sales Website.
- TIENNGA.VN's Online Sales Website management is responsible for orienting, building and supplementing the system of knowledge and information about: foreign trade operations, e-commerce, handicrafts, systems legal documents of domestic and international trade, foreign markets, as well as news related to the operation of TIENNGA.VN Online Sales Website.
- The management board of TIENNGA.VN Online Sales Website will conduct promotion activities, promote TIENNGA Online Sales Website.