TIENNGA.COM develops a policy of product recall and exchange / return with the desire to maintain fairness and equality in receiving and resolving customer complaints. TIENNGA.COM is always ready to protect the best interests of customers when shopping at TIENNGA.COM website
Responding to the love of our customers for TIENNGA.COM, we are committed to bringing absolute satisfaction to our customers and ensuring the quality of after-sales service of TIENNGA.COM
1. Revocation and refund policy
TIENNGA.COM is ready to receive product recalls and 100% refund due to manufacturers
2. Return / return products
Product exchange / return conditions
• Products are exchanged / returned within 7 days from the day you receive the products.
• The product must be in its original packaging, fully intact, with all the details, coupons and gifts attached and no signs of used.
• In case there is a different return and exchange policy that applies to each product, TIENNGA.COM will specify in the warranty terms of the product.